welcome to sunova

June 25, 2018

Can you believe that it’s nearly July 1? Time sure flies when you’re having fun and working hard…. “But, what’s happening July 1?”, you may ask? Yes, it’s Canada Day, but something else very exciting is taking place. Effective that date, Oak Bank Credit Union is officially merging with Sunova Credit Union! (And we are absolutely thrilled to welcome our friends to the Sunova team and family!)

 

Whether you are a member of Sunova Credit Union or Oak Bank Credit Union, there are a few things you’ll need to know.

 

For Oak Bank Credit Union members

 

Check out this handy communication piece, which outlines things like: staffing, branch signage, D.O.G branch visits, and the banking system conversion. Don’t forget, even though the merger officially takes place July 1, you will continue to access your accounts and do your day-to-day banking at your current OBCU branch in Dugald, Birds Hill, or Oakbank. Minor changes regarding your account access and ability to access the entire Sunova branch network will come into effect once the banking system conversion is completed later this year.

 

For Sunova Credit Union members

 

In a nutshell, it’s business as usual for you! Although OBCU branches will become Sunova branches, please note that you will still only be able to access your accounts at the current Sunova branches. When the banking system conversion is completed later this year, you’ll be able to visit whichever branch is most convenient for you (including former OBCU branches in Dugald and Birds Hill!).

 

If you have any questions regarding the merger, please reach out to us either by contacting your local branch or our Help HQ. We’re happy to help!

have questions?

Help HQ is here to, well, help! Our Help HQ staff are available during following hours:

 

Monday – Friday 8:00 am – 8:00 pm

Saturday 8:00 am – 4:00 pm

 

Give them a call 1.833.378.6682, send a text 1.204.813.5786 or start a chat session!

 

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