Congratulations Selkirk team: 2020 branch of the year!

The Selkirk team didn’t let 2020 hold them back. Through a ton of hard work and new and changing protocols, this team worked hard to provide the best service possible for their members. And the work paid off! Congratulations Cyndi and all the staff at Selkirk branch on being the… Read more

Help HQ calls now recorded

For training and quality assurance purposes, all inbound and outbound calls to Sunova’s virtual contact centre, Help HQ, will be recorded, provided consent from you, the member, is given.   If you do not wish to have your call recorded, you may make an appointment at your local branch or… Read more

Introducing two-step verification

Two-step verification is now available for all Sunova members, including business members. This feature gives you an extra layer of security when accessing your Sunova account online through Sunova GO (app) and Sunova GO Web (desktop). It is as easy as 1, 2, (step three not required!)   On September… Read more

have questions?

Help HQ is here to, well, help! Give us a call at 1.833.378.6682 or start a chat session below!

Help HQ staff are available during the following hours:

Monday – Friday: 8:30 am – 6:00 pm

Saturday: 8:30 am – 4:00 pm


Sunday: Closed

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