We are closed for Terry Fox Day weekend

In recognition of Terry Fox Day all Access Credit Union branches (including former Sunova and Noventis branches), and each respective contact centre, as well as Noventis ITMs, will be closed on Saturday, July 30, and Monday, August 1. As usual, we will be closed on Sunday.   Need to contact… Read more

Interac e-Transfer® Outage

Interac e-Transfers® and Mobile Cheque Deposit are both functional.   Thank you for your patience as we navigated this outage.   —   Update: Mobile Cheque Deposit also appears to be experiencing an outage. We will provide an update when this is resolved.   —   Legacy Sunova Credit Union… Read more

Nationwide Rogers network outage impacting banking services

The nationwide Rogers network outage is affecting Interac e-Transfers and several other banking services. This outage started at 1:45 am PT (4:45 am ET) and is ongoing.   Some known components affected include: Automated Funds Transfers ATM service (possible) Bill Payments Business Payments (CRA) Cheque Processing Debit Processing e-Transfers Online… Read more

Welcome to the New Access Credit Union

On July 1, we became a brand-new credit union; a credit union with a commitment to sustainability, accessibility, innovation, and exceptional member service. One where we put our members first so we can continue to support a province-wide network of thriving communities, today, tomorrow, and for the years to come…. Read more

have questions?

Help HQ is here to, well, help! Give us a call at 1.833.378.6682 or start a chat session below!

Help HQ staff are available during the following hours:

Monday – Friday: 8:30 am – 6:00 pm

Saturday: 8:30 am – 4:00 pm


Sunday: Closed

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