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whether for business or pleasure, sunova is always online

At Sunova, we recognize the pressures facing our members today. Between work, family, and other commitments, we understand you may not have time to complete your routine financial transactions during the day. To help our members with this balancing act, we offer Sunova GO Web, a secure online banking site.

 

 

Sunova GO Web features

 

  • Account information at a glance.
  • Pay your household and personal bills.
  • Transfer funds between your own accounts, to another member, or to anyone in Canada.
  • View detailed transaction history.
  • Create or modify stop payments for your account.
  • Create or modify automatic transactions for your account.
  • Download portions of your statement information to your accounting software.
  • Access your monthly statement(s) online.
  • For added security, Sunova GO Web will email you every time you log in to access your account
  • And much more!

 

Safe and secure

 

To better protect your online banking information, Sunova GO Web and Sunova GO (the app) utilize a feature called two-step verification. What is two-step verification?

 

Two-step verification provides added security and protects information, like banking, account, and other personal information, by asking security questions or sending one-time passcodes (either by email or text) as part of the login process when logging into your account from an unfamiliar device or browser.

 

This confirms it’s really YOU (the owner) accessing the account.

 

When logging on to Sunova GO or Sunova GO Web, you will be asked for your member number and password, along with the ‘second step’ which could include answering the security questions or inputting the one-time passcode received via email or text.

 

On September 28, 2020, the enabling of two-step verification became mandatory for accessing Sunova GO Web (desktop) and Sunova GO (app). If you haven’t already enabled and can’t log in to online banking, please reach out to our Help HQ team who can get you set up. After it is enabled, make sure to contact your local branch to re-instate Interac e-Transfers®. 

 

Getting started with Sunova GO Web 

 

Getting started with Sunova GO Web is easy. If you’re already connected to the internet, simply ask to sign up for Sunova GO Web during your next visit to a Sunova branch. To access your accounts, simply use your member number and the password assigned to you when you first signed up for the service. You will have the option to change this password after signing on for the first time. The Sunova Online GO Web login is conveniently located in the upper right-hand corner of this site.

 

We customized Sunova GO Web specifically for Sunova members based on your feedback. We asked, you answered, and we listened.

 

Looking to the future, our IT team will continue to prepare for the technological changes that are just around the corner and those still a few years away. We know our members’ online banking needs are constantly changing and evolving, and our IT team is determined to always be one step ahead.

 

 

To get set up with Sunova GO Web, please contact us.

 

 

To login to Sunova GO Web, click here.

have questions?

Help HQ is here to, well, help! Give us a call at 1.833.378.6682 or start a chat session below!

Help HQ staff are available during the following hours:

Monday – Friday: 8:00 am – 8:00 pm

Saturday and Sunday: 8:00 am – 4:00 pm

Copyright © 2020 Sunova Credit Union