contact sunova’s help HQ or book an appointment online

Have questions or comments? Want to book an appointment online? You’ve come to the right place.

 

Book an appointment

 

Are you interested in a loan, line of credit, or mortgage? You can book an appointment with your local branch online in minutes.

 

 

Lost debit cards

 

If you have lost your Sunova debit card or you believe it has been stolen, please contact your local branch immediately. To cancel your lost or stolen Sunova debit card after regular business hours, please call 1.888.478.6682. You can also cancel your card on the Sunova GO app, under the support tab. 

Contact us or upload your documents securely

 

To contact Sunova’s Help HQ team, you can fill out the form below or call. They are available seven days a week. If your branch or Help HQ has instructed you to send in a digital copy of a document (CRA notice, utility bill, etc.), you may use the form below to do so.

 

Monday – Friday: 8:00 am – 8:00 pm

Saturday and Sunday: 8:00 am to 4:00 pm.

 

If you get in touch after hours, someone will get back to you on the next business day.

 

Call: 1.833.3.SUNOVA (1.833.378.6682)

Text: 1.204.813.5.SUN (1.204.813.5786)

 

  • Drop files here or
    Max. file size: 2 MB.
      If your branch or Help HQ has instructed you to send in a document (CRA notice, utility bill, etc.) please upload them here. Someone will be in touch once we've received your documents!

    By pressing send, when you submit this form you’re agreeing to receive correspondence regarding your entry via email. 

     

     

    have questions?

    Help HQ is here to, well, help! Give us a call at 1.833.378.6682, send a text at 1.204.813.5786, or start a chat session below!

    Help HQ staff are available during the following hours:

    Monday – Friday: 8:00 am – 8:00 pm

    Saturday and Sunday: 8:00 am – 4:00 pm

    Copyright © 2020 Sunova Credit Union