contact sunova’s help HQ

Want to send us some fan mail? You’ve come to the right spot! (Of course, we’ll accept questions or comments as well.) To reach our online Help HQ, please fill out the form below and we’ll respond within one business day.


You can also give our Help HQ a call at 1-833-3-SUNOVA (1.833.378.6682) or send them a text 1.204.813.5786*. They are available Monday – Friday 8:00 am – 8:00 pm and Saturday 8:00 am to 4:00 pm. If you get in touch after hours, someone will get back to you on the next business day.


Lost debit cards


If you have lost your Sunova debit card or you believe it has been stolen, please contact your local branch immediately. To cancel your lost or stolen Sunova debit card after regular business hours, please call 1.888.478.6682. You can also cancel your card on the Sunova GO app, under the support tab. 


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Yes, I would like to subscribe to future emails (product promotions, company updates, and community investment information) from Sunova Credit Union. I understand that I may opt-out at any time and must do so by clicking unsubscribe at the bottom of emails I receive.


By pressing send, when you submit this form you’re agreeing to receive correspondence regarding your entry via email. 


*Standard text message rates apply. If you have unlimited texting, you probably don’t have to worry.

have questions?

Help HQ is here to, well, help! Our Help HQ staff are available during following hours:


Monday – Friday 8:00 am – 8:00 pm

Saturday 8:00 am – 4:00 pm


Give them a call 1.833.378.6682, send a text 1.204.813.5786 or start a chat session!


Copyright © 2018 Sunova Credit Union