contact us or book an appointment online
Effective July 1, 2022 Sunova Credit Union is Access Credit Union.
Here’s how to reach us:
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By Phone |
In Person |
By Email |
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Member Solutions Centre (formerly Help HQ) 1.833.378.6682
New hours effective July 4, 2022 Hours (Central Time): Mon to Fri, 8:30 am – 6:00 pm Saturdays, 8:30 am – 4:00 pm Friday November 18, 2022: 8:30 – 5:00 Saturday November 19, 2022: Closed
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In Person Our 52-branch network covers the areas of Manitoba our members need us to be.
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To connect with us via email, please fill out the form below. |
statutory holiday hours
Access Credit Union is committed not only to our members, but to our employees. Going forward, statutory holidays landing on a Monday or Friday will see a closure of Saturdays as well to provide our staff the well-deserved opportunity to connect with family and friends on long weekends. Please review the schedule below:
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Holiday |
Date |
Closure Details |
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Terry Fox Day |
Saturday, July 30 and Monday, August 1 |
All branches and the Member Solutions Centre will be closed |
|
Labour Day |
Saturday, September 3 Monday, September 5 |
All branches and the Member Solutions Centre will be closed |
|
National Day for Truth and Reconciliation |
Friday, September 30 Saturday, October 1 |
All branches and the Member Solutions Centre will be closed |
|
Thanksgiving Day |
Saturday, October 8 Monday, October 10 |
All branches and the Member Solutions Centre will be closed |
|
Remembrance Day |
Friday, November 11 Saturday, November 12 |
All branches and the Member Solutions Centre will be closed |
|
Christmas & Boxing Day |
Saturday, December 24 Sunday, December 25 Monday, December 26 Tuesday, December 27 |
All branches and the Member Solutions Centre will be closed. Please note Tuesday, December 27th is in lieu of the 25th. |
|
New Year’s 2023 |
Saturday, December 31 Monday, January 2 |
All branches and Member Solutions Centre closed Saturday December 31 and Monday, January 2nd (in lieu of the 1st) |
book an appointment
Are you interested in a loan, line of credit, or mortgage? You can book an appointment with your local branch online in minutes.
lost debit cards
If you have lost your Sunova debit card or you believe it has been stolen, please contact your local branch immediately.
To cancel your lost or stolen Sunova debit card after regular business hours, please call our team. You can also cancel your card on the Sunova GO app, under the support tab.
contact us or upload your documents securely
To contact the Member Solutions Centre, you can fill out the form below or call. They are available six days a week. If your branch or the MSC has instructed you to send in a digital copy of a document (CRA notice, utility bill, etc.), you may use the form below to do so.
Monday – Friday: 8:30 am – 6:00 pm
Saturday: 8:30 am to 4:00 pm
Sunday: Closed
If you get in touch after hours, someone will get back to you on the next business day.
Call: 1.833.3.SUNOVA (1.833.378.6682)
By pressing send, when you submit this form you’re agreeing to receive correspondence regarding your entry via email.
