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contact us or book an appointment online

Effective July 1, 2022 Sunova Credit Union is Access Credit Union. 

 

Here’s how to reach us:

 

By Phone

In Person

By Email

Member Solutions Centre (formerly Help HQ) 1.800.264.2926

 

New hours effective July 4, 2022

Hours (Central Time):

Mon to Fri, 8:30 am – 6:00 pm

Saturdays, 8:30 am – 4:00 pm

 

In Person

Our 52-branch network covers the areas of Manitoba our members need us to be.

 

Find a Branch or ATM

To connect with us via email, please fill out the form below.

statutory holiday hours

 

Access Credit Union is committed not only to our members, but to our employees. Going forward, statutory holidays landing on a Monday or Friday will see a closure of Saturdays as well to provide our staff the well-deserved opportunity to connect with family and friends on long weekends. Please review the schedule below:

 

Holiday

Date

Closure Details

Terry Fox Day

Saturday, July 30

and Monday, August 1

All branches and the Member Solutions Centre will be closed

Labour Day

Saturday, September 3

Monday, September 5

All branches and the Member Solutions Centre will be closed

National Day for Truth

and Reconciliation

Friday, September 30

Saturday, October 1

All branches and the Member Solutions Centre will be closed

Thanksgiving Day

Saturday, October 8

Monday, October 10

All branches and the Member Solutions Centre will be closed

Remembrance Day

Friday, November 11

Saturday, November 12

All branches and the Member Solutions Centre will be closed

Christmas & Boxing Day

Saturday, December 24

Sunday, December 25

Monday, December 26

Tuesday, December 27

All branches and the Member Solutions Centre will be closed. Please note Tuesday, December 27th is in lieu of the 25th.

New Year’s Day 2023

Monday, January 2

All branches and Member Solutions Centre closed Monday, January 2nd (in lieu of the 1st)

book an appointment 

 

Are you interested in a loan, line of credit, or mortgage? You can book an appointment with your local branch online in minutes.

 

 

lost debit cards

 

If you have lost your Sunova debit card or you believe it has been stolen, please contact your local branch immediately.

 

 

To cancel your lost or stolen Sunova debit card after regular business hours, please call our team. You can also cancel your card on the Sunova GO app, under the support tab. 

 

1.833.378.6682

 

contact us or upload your documents securely

 

To contact the Member Solutions Centre, you can fill out the form below or call. They are available six days a week. If your branch or the MSC has instructed you to send in a digital copy of a document (CRA notice, utility bill, etc.), you may use the form below to do so.

 

Monday – Friday: 8:30 am – 6:00 pm

Saturday: 8:30 am to 4:00 pm

Sunday: Closed

 

If you get in touch after hours, someone will get back to you on the next business day.

 

Call: 1.833.3.SUNOVA (1.833.378.6682)

 

  • Drop files here or
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      If your branch or Help HQ has instructed you to send in a document (CRA notice, utility bill, etc.) please upload them here. Someone will be in touch once we've received your documents!

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    have questions?

    Help HQ is here to, well, help! Give us a call at 1.833.378.6682 or start a chat session below!

    Help HQ staff are available during the following hours:

    Monday – Friday: 8:30 am – 6:00 pm

    Saturday: 8:30 am – 4:00 pm

     

    Sunday: Closed

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