heads up: business banking fees are changing

November 14, 2019

Effective January 1, 2020 a small selection of our business banking service fees will be updated. The following is a before and after summary of these changes:


Business + agriculture accounts

In branch fees

  Before January 1, 2020
Cash or cheque withdrawal from chequing $1.00 $1.10
Deposits $0.79 $1.10

International point-of-sale debit transaction fees

In addition, we will be introducing an issuer fee on international point-of-sale debit transactions for all members.


Why? Foreign currency debit card transactions are processed by our foreign network partners, who determine the currency conversion rate. An administration fee of 2.5% will now be added to the transaction total presented for authorization on your account. Additional fees may be charged by ATM owners as part of your transaction total.


If you’d like to get in touch or have any questions, our Help HQ team is here for you. Find their contact info by clicking the link below.


have questions?

Help HQ is here to, well, help! Our Help HQ staff are available during following hours:


Monday – Friday 8:00 am – 8:00 pm

Saturday 8:00 am – 4:00 pm


Give them a call 1.833.378.6682, send a text 1.204.813.5786 or start a chat session!


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