frequently asked questions

Got questions? We’ve got answers! Below are some of the common questions individuals applying for a job with Sunova have asked us in the past (with our answers, of course!).


How do I apply to Sunova?

If you are interested in pursuing a career with Sunova Credit Union, please use the link on the we’re hiring page.


Who should I address my cover letter to?
Please address all cover letters to our talent acquisition specialist.


Who should I contact if I have questions regarding my application?
If you have questions about working with Sunova, please email our human resources department at careers@sunovacu.ca. They will respond to general questions within 48 hours of receiving them. If you’re asking about the status of an open search, someone will get back to you once HR has completed the search.


Should I submit my references along with my resume?
No, that’s not necessary. If required, we will request a list of your references after your first interview.


How long will Sunova keep my resume on file?
We keep all resumes on file for three months. If you are not selected for a position, keep an eye on our website to apply for any new opportunities that you may be interested in.


I’m interested in a career with Sunova but there are currently no positions that would be a good fit, can I still submit my resume?
Unfortunately we are only able to accept resumes for active positions so please keep an eye on our website for new opportunities or like us on Facebook to see the latest job postings.


How often does Sunova add new jobs to the website?
We post jobs to our website as they become available. If we have no positions posted, we’re not currently hiring but that doesn’t mean we won’t be looking again in the near future. Please check back often to learn about any possible new career opportunities with Sunova.


How will Sunova contact me for an interview?
We will either call or email those who we have selected for an interview.


What happens after I submit a resume?
For open searches, we begin reviewing resumes after the closing date. We will contact those we select for an interview within a couple of weeks and those not selected once we’ve completed our search.


How do I know when a job posting will close?

Positions listed on our website will remain open for two weeks after the posting date indicated on the job. If you see a job that you are interested in, be sure to apply as soon as you can so you don’t miss out!

have questions?

Help HQ is here to, well, help! Give us a call at 1.833.378.6682 or start a chat session below!

Help HQ staff are available during the following hours:

Monday – Friday: 8:30 am – 6:00 pm

Saturday: 8:30 am – 4:00 pm


Sunday: Closed

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