frequently asked questions

Got questions? We’ve got answers! Below are some of the common questions individuals applying for a job with Sunova have asked us in the past (with our answers, of course!).


How do I apply to Sunova?

If you are interested in pursuing a career with Sunova Credit Union, please use the link on the we’re hiring page.


Who should I address my cover letter to?
Please address all cover letters to our talent acquisition specialist.


Who should I contact if I have questions regarding my application?
If you have questions about working with Sunova, please email our human resources department at They will respond to general questions within 48 hours of receiving them. If you’re asking about the status of an open search, someone will get back to you once HR has completed the search.


Should I submit my references along with my resume?
No, that’s not necessary. If required, we will request a list of your references after your first interview.


How long will Sunova keep my resume on file?
We keep all resumes on file for three months. If a position becomes available that we think might interested you, we will contact you to discuss it.


I’m interested in a career with Sunova but there are currently no positions that would be a good fit, can I still submit my resume?
You bet! You can submit your resume and cover letter using the ‘general submission’ link on the we’re hiring page. We will then add you to our database and contact you by email as soon as a position that may be a good fit becomes available.


How often does Sunova add new jobs to the website?
We post jobs to our website as they become available. If we have no positions posted, we’re not currently hiring but that doesn’t mean we won’t be looking again in the near future. Please check back often to learn about any possible new career opportunities with Sunova.


How will Sunova contact me for an interview?
We will either call or email those who we have selected for an interview.


What happens after I submit a resume?
For open searches, we begin reviewing resumes after the closing date. We will contact those we select for an interview within a couple of weeks and those not selected once we’ve completed our search. If you have submitted a resume for a position that we’re not currently hiring for, we’ll contact you to confirm that we have received your resume.

have questions?

Help HQ is here to, well, help! Our Help HQ staff are available during following hours:


Monday – Friday 8:00 am – 8:00 pm

Saturday 8:00 am – 4:00 pm


Give them a call 1.833.378.6682, send a text 1.204.813.5786 or start a chat session!


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