a day in the life of a sunova employee
As you may have realized, we like to do things a little differently around here. We do our best to ensure every day for our employees is fun, exciting, and, most importantly, focused on providing superior member service. Whether you are working on the front line, in one of our corporate office departments, or as a member of our executive team, we all work towards the same goal — ensuring our members are happy.
Here is a brief overview of some of the different positions available at Sunova, both in the branch and our corporate office.
Working in the branch
Member service representative (MSR)
As a member service representative, you are focused on building relationships and providing exceptional service experiences to make every encounter with Sunova an awesome one. In addition to completing daily transactions accurately and efficiently, you are also responsible for recognizing a member’s potential service needs, recommending products or solutions and, if necessary, referring members to a lending associate for further assistance.
The lending associate role focuses on business development by offering a comprehensive lending experience for your members. The best part about this job is you get to help people achieve their financial goals whether it’s buying their first cars, buying a new home, or taking that dream vacation.
An associate is a ‘jack of all trades’, a unique fusion of three traditional banking roles: receptionist, member service representative, and lending associate. It’s a unique role that lets you provide a seamless financial service experience for your members, from account transactions to lending needs.
The managing partner accepts the role of branch owner and is responsible for all aspects of service delivery. Think of this role as the captain of the ship, steering the crew in the right direction and ensuring a successful journey.
Working at corporate office
The loans administrator role is the primary support system to the lending associate team offering expertise, administrative support, and partnership to promote lending success in business development and member service. If you are detailed-oriented and love to help out your coworkers and friends then this is the position for you!
This is a number cruncher’s dream job. The accounting administrator provides support to all branches and branch staff on a daily basis with the processing and accurate balancing of all accounting duties. You are responsible for ensuring that all transactions are handled in a timely, professional manner.
Commercial and agricultural credit analyst
Working with the commercial and agricultural services team, the commercial and agricultural credit analyst is responsible for the maintenance of our loan portfolio through ongoing analysis of new and existing loans. This position also includes other day-to-day duties such as loan file maintenance, financial tracking, and report generation.
In addition to the positions listed above, we also have a number of other corporate office roles including positions in marketing, information technology, accounting, and human resources!
For full list of our vacant positions (and to apply), click here.