Banking Safety

Perfecting your password

March 27, 2019

The great thing about online banking and the ability to use Sunova GO (our mobile app!) is the convenience it provides to you, our members. If you don’t have time to cash a cheque in branch or just want to check your balance from the comfort of your home, Sunova GO has got your back.


As a financial institution, protecting your money in an online world is our number one priority. You can help us by creating a safe and secure password. Follow these four tips, and you’ll be perfecting your password in no time.


For goodness sake, don’t make your password Sunova1


It’s simple, the longer and more complicated a password, the better protected your finances will be. We recommend using a combination of upper and lowercase letters, symbols, and numbers.


Change doesn’t just apply to your wardrobe


Whether you’re trying out a new hobby or updating your online banking password, change is a good thing. It doesn’t take long either; all you have to do is login to Sunova GO Web, navigate to manage settings – membership – password management, and then change your existing password. Try doing this every few months to ensure maximum security.


Be unique


If you use the same password for every app, website, service, or financial institution you’ve ever signed up for, you may be asking for trouble. Simply put, if you’re using the same password in multiple places, the best protected sites only become as secure as the weakest site for which you have the same password.


Leave paper in the past


Keeping a written list of every password you’ve ever created is, for obvious reasons, probably not a great idea. If you lose your list it could get in the wrong hands and trouble could ensue. If you have a bad memory, there are plenty of secure online resources for locking and saving passwords, where only you can access them.


have questions?

Help HQ is here to, well, help! Give us a call at 1.833.378.6682 or start a chat session below!

Help HQ staff are available during the following hours:

Monday – Friday: 8:30 am – 6:00 pm

Saturday: 8:30 am – 4:00 pm


Sunday: Closed

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