Apple Pay®, the smart way to pay

Apple Pay® is a simple and safe way to pay with your Apple device. You’re just a few short steps away from shopping with ease, wherever you may go. Whether at the grocery store or the mall, Apple Pay just became your new best friend.

 

Adding your card to Apple Pay

 

Adding your Sunova debit card or Sunova Mastercard® to Apple Pay is easy.

 

iPhone

 

  1. Open the Wallet app.
  2. Tap the + symbol in the upper right corner
  3. Follow the on-screen instructions to add your Sunova debit card or Mastercard®.

Apple Watch

 

  1. Open the Apple Watch app on your iPhone.
  2. Go to the My Watch tab. If you have multiple watches, choose one.
  3. Tap Wallet & Apple Pay and select Add Credit or Debit Card.
  4. Follow the on-screen instructions to add your Sunova Credit Union debit card or Mastercard®.

As a security measure, you will need to complete a verification to activate the card. This verification can be done by one of three methods. (Sunova debit cards only).

 

  • A one-time passcode is sent via email,
  • A one-time passcode is sent via text (SMS), or
  • You can choose to call Help HQ to activate the card in your mobile wallet.

How to pay

 

Ready to shop (and tap) till you drop? Here’s how to pay with Apple Pay.

 

iPhone – Face ID

 

To pay with Face ID, double click the side button, then glace at your iPhone to authenticate with Face ID (or enter your passcode). Hold the top of the iPhone within a few centimetres of the contactless reader until you see ‘done’ and a checkmark on the display.

 

iPhone – Touch ID

 

To pay with Touch ID, rest your finger or thumb on the home button and hold the top of your iPhone within a few centimetres of the contactless reader. You will see ‘done’ and a checkmark on the display letting you know your payment was approved. If vibration and sounds are enabled, you will feel a subtle vibration and hear a beep.

 

Apple Watch

 

To pay with Apple Watch, double click the side button and hold the display of your Apple Watch within a few centimetres of the contactless reader. Wait until you feel a gentle tap. You will see a ‘done’ and a checkmark on the display letting you know your payment was approved.

 

Where to use Apple Pay

 

Apple Pay using your debit card or Mastercard works wherever Interac® Flash is accepted. Just look for the Interac® Flash logo or contactless symbol at the checkout. Some stores will also display the Apple Pay logo.

 

 

You can also pay using your debit card or Mastercard in any mobile app, or on the web, where Apple Pay is accepted. Just look for these symbols.

 

Questions?

 

Reach out to Sunova’s Help HQ or learn more here: https://support.apple.com/en-ca/HT201469

 

If you have questions about your Sunova Mastercard, download this handy FAQ.

 

The legal stuff

Apple Pay is governed in accordance with the Terms and Conditions that you accepted when adding your card to Apple Pay, and the Sunova Credit Union debit card agreement that you signed when receiving your card.
Apple Pay® is a trademark of Apple Inc., registered in the U.S. and other countries.
iPhone® and Apple Watch® are registered trademarks of Apple Inc.
®Interac, the Interac logo and Interac Flash are trademarks of Interac Corp. Used under licence.
The Sunova Mastercard is issued by Collabria Financial Services Inc. in a joint partnership with Sunova Credit Union Limited pursuant to a license from Mastercard International Incorporated. Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.
Collabria Apple Pay terms & conditions
Sunova Mastercard rates, fees, and terms and conditions

 

have questions?

Help HQ is here to, well, help! Give us a call at 1.833.378.6682, send a text at 1.204.813.5786, or start a chat session below!

Help HQ staff are available during the following hours:

Monday – Friday: 8:00 am – 8:00 pm

Saturday and Sunday: 8:00 am – 4:00 pm

Copyright © 2020 Sunova Credit Union