Sunova News

spot the scam

September 09, 2021

As our valued members, we want to protect you in as many ways as possible. That’s why we want to bring attention to a recent social media scam that is going around, targeting our younger members. We hope providing you with some tips can help you spot the scam before it’s too late.


Canada prohibits e-cheques (digital cheques)

With this specific scam, we’ve noticed members trying to send e-cheques (digital cheques) for deposit via Remote Deposit Capture from someone who contacted them via social media. Our members have sufficient holds on their memberships in most cases, so not too many losses have occurred. But, unfortunately, a number of the members are calling trying to get that hold removed, so that they can send funds to this scam.

Canada prohibits e-cheques, so if someone asks you for personal information for an e-cheque, this is a major red flag!


Common scammer techniques 

We’ve had our fair share of dealing with scammers, primarily through email, text message, and social media.


Here’s a list of common tricks they’ll try to play on you, so you send money, click a fraudulent, link or open an attachment.


Some general rules to follow 

  • Don’t accept cheques from someone you met on the internet
  • Don’t deposit digital copies of cheques as Canada prohibits e-cheques.
  • If it sounds too good to be true, it probably is!

A scammer in disguise

Scammers will often disguise themselves as other companies. Whether it’s one you already subscribe to, or one you’ve never seen before, their main goal is to trick you into thinking they are a legit company.

If you’re ever unsure, contact the company yourself (not through their provided links), and inquire about your suspicions.


Contact Help HQ

If you think you’ve fallen for a scam, contact Help HQ immediately, and we will be happy to help you investigate or resolve the issue!


have questions?

Help HQ is here to, well, help! Give us a call at 1.833.378.6682 or start a chat session below!

Help HQ staff are available during the following hours:

Monday – Friday: 8:30 am – 6:00 pm

Saturday: 8:30 am – 4:00 pm


Sunday: Closed

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