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Access Credit Union's 2023 Annual Report and Financial Statements are now available. Learn More.
Collabria Account Merger
At time of portfolio migrations between legacy credit unions and Access CU, all outstanding balances and points will be transferred to your new card. Your historical record for e-statements will not be available once your new Access credit card is activated. If you require these, please download them with your existing MyCardInfo access before activating your new card.
Any pre-authorized payments previously set up with your legacy credit union card will need to be reset with your Access CU card after activation.
These details are summarized in the letter and communications received from Collabria Cardholder Services prior to portfolio merge dates.
Carpathia, Casera, North Winnipeg will continue to log into the existing MyCardInfo sites for these brands until otherwise specified. You can access all login sites here.
Once we have integrated the credit card portfolios, all members will login to the Access MyCardInfo site or the new CardWise site.
Please see the below schedule for when your legacy card will be integrated to the Access CU portfolio:
| Originating Credit Union | Communications from Collabria |
Old Cards Deactivated
(new cards must be activated)
|
| Sunova | February 23, 2024 | April 19, 2024 |
| Casera | April 18, 2024 | June 30, 2024 |
|
Carpathia
|
April 11, 2024 | June 23, 2024 |
|
North Winnipeg
|
April 2, 2024 | June 14, 2024 |
At the time of portfolio integration noted above, Collabria will replace all legacy credit union-branded cards with new Access-branded cards.
Please rest assured that your new card will arrive well in advance of the old card’s deactivation.
All new card applications should be processed via the Access microsite.